Privacy Policy

Energy Plans Australia ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (energyplans.com.au) and our comparison services, you consent to the data practices described in this policy. We recommend you read this policy carefully to understand how we collect, use, and protect your information.

We may collect personal information that is reasonably necessary for us to provide our comparison and referral services. This includes:

• Identity Data: Name, title, and date of birth.
• Contact Data: Email address, telephone number, and residential address.
• Energy Data: NMI, meter type, current provider, usage data.
• Technical Data: IP address, browser type, device info.

We collect information through several methods:

• Direct interactions: Forms on our website or correspondence.
• Automated technologies: Cookies and analytics.
• Third parties: Comparison partners (e.g., CIMET) or retailers.

We use your personal information for:

• Providing comparison quotes.
• Facilitating the switching process.
• Communication and service improvement.

Our practices are governed by the Privacy Act 1988 (Cth). You have rights to access and correct your data. Contact us to exercise these rights.