Ergon Energy Electricity Network
Ergon Energy distributes electricity across regional Queensland, covering a vast network from Cairns and Townsville in the north to Rockhampton in central Queensland and Charleville in the west. It serves thousands of communities across one of Australia's largest distribution networks by geographic area.
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Service area
Ergon Energy services Regional Queensland including Cairns, Townsville, Rockhampton, Mackay, Bundaberg, wide Bay.
The following suburbs in our database are serviced by the Ergon Energy network:
Central Queensland
North Queensland
Far North Queensland
Darling Downs
Mackay
Wide Bay
What does Ergon Energy do?
Ergon Energy is responsible for maintaining and operating the electricity distribution infrastructure — including the poles, wires, transformers, and meters — that delivers electricity to homes and businesses in its service area. As a distributor, Ergon Energy does not sell electricity plans or set energy prices for consumers.
Your electricity retailer (the company you pay your bills to) purchases electricity from the wholesale market and transmits it through the distribution network managed by Ergon Energy. The distribution charge — sometimes called the network charge — forms part of your electricity bill and covers the cost of maintaining this infrastructure.
Visit Ergon Energy websiteElectricity retailers in the Ergon Energy area
The following electricity retailers offer plans to consumers connected to the Ergon Energy network. Retail competition is available in some parts of this network area.
See cheapest electricity plans in QLD →How switching retailers works
Switching electricity retailers in the Ergon Energy network area is straightforward. Your distributor stays the same — only the company you pay your bill to changes. Supply is not interrupted during the switch.
- 1Compare electricity plans available in your postcode.
- 2Choose a plan that suits your usage and budget.
- 3Sign up online — your new retailer contacts your distributor to arrange the change.
- 4Receive a final bill from your old retailer within a few weeks.
Electricity in Queensland
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Frequently asked questions
What areas does Ergon Energy service?
Ergon Energy services regional Queensland outside the south-east corner, covering major regional cities including Cairns, Townsville, Rockhampton, Mackay, and Bundaberg.
Can I compare electricity plans in the Ergon Energy area?
Yes, though electricity market competition in regional Queensland differs from south-east Queensland. Contact us or use our comparison tool to see available options for your region.
Last updated: 8 March 2026.