AusNet Services Electricity Network
AusNet Services distributes electricity across eastern Victoria, including the outer eastern suburbs of Melbourne, the Dandenong Ranges, Gippsland, and areas extending to the New South Wales border. It also operates the high-voltage transmission network in Victoria.
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Service area
AusNet Services services Eastern Melbourne suburbs, Dandenong Ranges, Gippsland, eastern Victoria.
The following suburbs in our database are serviced by the AusNet Services network:
Greater Melbourne
What does AusNet Services do?
AusNet Services is responsible for maintaining and operating the electricity distribution infrastructure — including the poles, wires, transformers, and meters — that delivers electricity to homes and businesses in its service area. As a distributor, AusNet Services does not sell electricity plans or set energy prices for consumers.
Your electricity retailer (the company you pay your bills to) purchases electricity from the wholesale market and transmits it through the distribution network managed by AusNet Services. The distribution charge — sometimes called the network charge — forms part of your electricity bill and covers the cost of maintaining this infrastructure.
Visit AusNet Services websiteElectricity retailers in the AusNet Services area
The following electricity retailers offer plans to consumers connected to the AusNet Services network. You can freely choose and switch between these retailers.
See cheapest electricity plans in VIC →How switching retailers works
Switching electricity retailers in the AusNet Services network area is straightforward. Your distributor stays the same — only the company you pay your bill to changes. Supply is not interrupted during the switch.
- 1Compare electricity plans available in your postcode.
- 2Choose a plan that suits your usage and budget.
- 3Sign up online — your new retailer contacts your distributor to arrange the change.
- 4Receive a final bill from your old retailer within a few weeks.
Electricity in Victoria
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Frequently asked questions
What areas does AusNet Services distribute to?
AusNet Services distributes electricity to eastern Melbourne and outer suburbs, the Dandenong Ranges, the Latrobe Valley, Gippsland, and eastern Victoria through to the New South Wales border.
Last updated: 8 March 2026.